FAQ

Why hasn't my order shipped?

  • Check details of item to make sure it is not a pre order.
  • Please allow 1-2 business days for tracking to appear.

How much is shipping?

  • Free
  • Priority shipping can be upgraded

What condition are the figures?

  • Collector grade (pretty much mint)
  • Non-mint / damaged items will be noted in the details

Are pre order dates accurate?

  • Our dates are given by the manufacturer
  • Varies
  • If ever curious, please send a DM on Instagram @1stoptoyshop

Am I charged upfront for pre orders?

  • Yes 
  • Down payment or full payment required
  • Please look for Pre Order form

I can't find a figure on the store?

  • Email - 1stoptoyshop@gmail.com  and we can help
  • Use the search option
  • DM on Instagram @1stoptoyshop
  • It may be sold out

Any sales?

  • Yes, announced on Instagram and Facebook
  • Flash sales

How fast is shipping?

  • 1 - 2 pops - 2-5 days --(First class)
  • 2 + pops - 2 - 3 days --(Priority) 
  • 1 One:12 - 2 -3 days --(Priority, FedEx)
  • We ship USPS Priority, USPS First Class, Fed Ex and UPS

How can I tell if it is a pre order or not?

  • In the details we will have expected ship dates.
  • Check 1stoptoyblog.com for release dates

Are the items real or fake?

  • 100 % authentic
  • Bought strait from manufacturers or authorized distributors

Do you ship Internationally?

  • Yes
  • Buyer pays for shipping
  • Buyer pays for 100% of any custom and import fees
  • Shipping is typically $25+ for international orders
  • If you have read the 4 bullets above, please email: the1stoptoyshop@gmail.com your shipping address for a full shipping quote