Why hasn't my order shipped?

  • Check details of item to make sure it is not a pre order.
  • Please check spam folder
  • Please allow 3-4 business days for tracking to appear.

How much is shipping?

  • Free

What condition are the figures?

  • Collector grade (pretty much mint, near mint)
  • Non-mint / damaged items will be noted in the details

Are pre order dates accurate?

  • Our dates are given by the manufacturer
  • Most dates will change
  • If ever curious, please send a DM on Instagram @1stoptoyshop

Am I charged upfront for pre orders?

  • Yes , unless there is an option for a deposit.

I can't find a figure on the store?

  • Email - the1stoptoyshop@gmail.com  and we can help
  • Use the search option
  • DM on Instagram @1stoptoyshop
  • It may be sold out

Any sales?

  • Yes, announced on Instagram and Facebook
  • Flash sales

How fast is shipping?

  • 3-4 business days for tracking to appear
  • Due to COVID-19, please allow up to two weeks for your package to arrive after tracking appears.  Delays may occur.

How can I tell if it is a pre order or not?

  • In the details we will have expected ship dates.
  • Check 1stoptoyblog.com for release dates

Are the items real or fake?

  • 100 % authentic
  • Bought strait from manufacturers or authorized distributors

Do you ship Internationally?

  • No