Why hasn't my order shipped?
- Check details of item to make sure it is not a pre order.
- Please allow 1-2 business days for tracking to appear.
How much is shipping?
- Priority shipping can be upgraded
What condition are the figures?
- Collector grade (pretty much mint)
- Non-mint / damaged items will be noted in the details
Are pre order dates accurate?
- Our dates are given by the manufacturer
- If ever curious, please send a DM on Instagram @1stoptoyshop
Am I charged upfront for pre orders?
- Down payment or full payment required
- Please look for Pre Order form
I can't find a figure on the store?
- Email - firstname.lastname@example.org and we can help
- Use the search option
- DM on Instagram @1stoptoyshop
- It may be sold out
- Yes, announced on Instagram and Facebook
- Flash sales
How fast is shipping?
- 1 - 2 pops - 2-5 days --(First class)
- 2 + pops - 2 - 3 days --(Priority)
- 1 One:12 - 2 -3 days --(Priority, FedEx)
- We ship USPS Priority, USPS First Class, Fed Ex and UPS
How can I tell if it is a pre order or not?
- In the details we will have expected ship dates.
- Check 1stoptoyblog.com for release dates
Are the items real or fake?
- 100 % authentic
- Bought strait from manufacturers or authorized distributors
Do you ship Internationally?
- Buyer pays for shipping
- Buyer pays for 100% of any custom and import fees
- Shipping is typically $25+ for international orders
- If you have read the 4 bullets above, please email: email@example.com your shipping address for a full shipping quote