DUE TO COVID-19 WE HAVE CHANGED OUR FAQ
Why hasn't my order shipped?
- Check details of item to make sure it is not a pre order.
- Please check spam folder
- Please allow 3-4 business days for tracking to appear.
How much is shipping?
What condition are the figures?
- Collector grade (pretty much mint, near mint)
- Non-mint / damaged items will be noted in the details
Are pre order dates accurate?
- Our dates are given by the manufacturer
- Most dates will change
- If ever curious, please send a DM on Instagram @1stoptoyshop
Am I charged upfront for pre orders?
- Yes , unless there is an option for a deposit.
I can't find a figure on the store?
- Email - email@example.com and we can help
- Use the search option
- DM on Instagram @1stoptoyshop
- It may be sold out
- Yes, announced on Instagram and Facebook
- Flash sales
How fast is shipping?
- 3-4 business days for tracking to appear
- Due to COVID-19, please allow up to two weeks for your package to arrive after tracking appears. Delays may occur.
How can I tell if it is a pre order or not?
- In the details we will have expected ship dates.
- Check 1stoptoyblog.com for release dates
Are the items real or fake?
- 100 % authentic
- Bought strait from manufacturers or authorized distributors
Do you ship Internationally?